FAQs

What is Indiegogo and how does crowdfunding work?

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Indiegogo is a platform to fund ingenious, work-in-progress products, and ideas. Although contributing to a campaign the same as purchasing a product, when you support a crowdfunding project, you help bring ideas to life! Learn more.

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How do I select a perk that interests me on the page?

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On the desktop, you'll see a list with all available perks on the right-hand side of the page. Click on the perk you want then click the "Get This Perk" button to be redirected to the payment page. If you're on a mobile device, scroll up to see all available perks.

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How do I ask the project owner a question?

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If you've already backed this campaign, you can leave a comment on the COmments tab, or send the project owner a direct message. otherwise, you may be able to contact the project owner through their website or social media accounts.

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Can I ask Indiegogo for a refund?

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Indiegogo does not guarantee that the perks offered by the campaigner will be produced or delivered and is not directly responsible for refunding contributions. Learn more about our Refund Policy.